The development of mobile banking apps has led people to use mobile technology to carry out their financial activities in the comfort of their homes. People today opt for digital payments as they are safe and convenient. The mobile net banking apps have smart features that enhance the customer experience. The IDFC FIRST Bank mobile banking app’s unique features help the users do their banking in a better way.

 Some special features of the IDFC FIRST Bank mobile app

The mobile banking app from IDFC FIRST Bank offers several exclusive features to help the users have smooth and convenient online banking. Some popular ones to mention are:

1.    Open a free online bank account

The banking app from IDFC FIRST Bank is simple and easy to navigate. You can apply for a bank account online with a minimum balance. It also helps you maintain a zero-balance account without any minimum balance. This feature will help you withdraw or deposit money in your account.

To open a digital bank account, you need to do net banking registration after downloading the IDFC FIRST Bank mobile app from the Play Store or App Store. The app helps you make the in-app search function easier and perform a search to access frequently used features of the app.

2.    Transfer money with ease

A significant feature of the IDFC FIRST Bank mobile app is its features that allow personalization. The users can customize the app by having the most used features on the dashboard. The app suggests them based on the transactions and cash flow. They can help you easily make bank money transfers from one account to another account. In addition, the user can link all bank accounts on this app and navigate between bank accounts without opening a new page. This avoids multiple logins and helps send and receive money from other accounts and third-party accounts.

With customization, the customers can pay credit card bills, purchase online, give standing instructions for payments, and download mini statements. 

3.    Get loan accounts details

If you have an online bank account, you can get personal loans easily. You can get loans through easy processing for different purposes such as marriage, home renovation, education, and holidays. For this, you do not need to send any hard copies of your documents and personal details. All you need to do is to upload digital documents online, attend video verification calls from the bank’s executives and present the original documents on the camera.

Other than these, you can also view the loan account summary and carry out all transactions related to it on the loan account. You can also view and close loan accounts, get email statements, update the profile, and so on.

4. Customer service options 

The IDFC FIRST Bank mobile app customers get exceptional customer assistance through live chat, self-help, phone, emails, SMS, and chatbots. All these make it easier for customers to connect with the bank.

5. Alerts and notifications

Customers can use the banking app to receive notifications and alerts on payments and receipts, interests, and so on. 

In addition, security is an inevitable feature to avoid data breaches, cyber theft, and hackers. The customer data and the sign-in process are secured through multi-factor authentication, facial recognition, biometrics, fingerprint readers, and codes to offer the highest level of security to the users.